We want you to love the way your room looks and feels. If you are not completely satisfied, we are here to assist you.
- Eligibility for Returns: You may return items in their original, unused condition and packaging within 7 days of delivery.
- Return Process: Please notify our support team with your order number. Once we verify the condition of the returned item, we will provide you with clear instructions on the return shipment.
- Refund Methodology: Once the item is inspected and approved, your refund will be processed to your original payment method via our API-based digital service platform. Please allow 5–7 business days for the funds to reflect in your account.
- Damaged or Incorrect Items: If your order arrives damaged or is incorrect, please inform us within 48 hours. We will arrange for a replacement or a full refund at no additional cost to you.
- Non-Returnable Items: Items that have been laid out, used, or are missing original tags and packaging are not eligible for a return due to hygiene and maintenance standards.